Help & Support / FAQ
Q: What are the advantages of purchasing a Dudley Safes Safe?
A: You will get high quality products for the best value backed by a Dudley Safes guarantee on all their products for 1 year inc parts & labour.
Q: Can I buy direct from Dudley Safes?
A: No, we do not deal direct to the public. Please click "Stockist/Locksmiths" in the right hand column. If you can't see a local supplier in the list, please call us on 01384 239991 Monday to Friday.
Q: What is the delivery?
A: Approx 14 days from date of order.
Q: What does VDMA 24991 mean?
A: Means that the safe is tested against fire according to the European standard VDMA 24991. Thereby today's and future demands for fire protection is achieved. The most complete test with production control, certification, drop test, remaining heat etc.
Q: What does NT Fire 017 mean?
A: Means that the safe is tested according to the Scandinavian standard for fire at respective country's test institute. This includes production control and certification.
Q: What does EN1143-1:2005 mean?
A: Means that the safe is tested against burglary according to the European standard EN1143-1:2005. Thereby burglary protection of valuables both according to existing and future demands is achieved. This includes production control and certification etc.
Q: How do I identify the safe model?
A: Looking directly down on the open safe door, you will see a code consisting of a letter and numbers. This code will be either on top of the door itself or on the hinger. It is the first character of this string that identifies the model.
Q: Are user manuals avalibale for download?
A: The following manuals are avaible for down in the Adobe Acrobate PDF format.
LGCOMBO Click here
COMBOGARD Click here
LGAUDIT Click here
LGAUDIT Click here
SMARTGARD Click here
SMARTLINC Click here
SMARTPOINT Click here
Q: I'm a website developer and I need high resolution pictures of your products.
A: All product pictures can be download below in the form of a 5.45 MB zip file.
Click here
Q: What are the dimensions of a safe with the door open?
A: See below
Dudley
Size | Dim A | Dim B | Dim C | Dim D |
0 | 725 | 670 | 565 | 182 |
1 | 853 | 830 | 698 | 258 |
2 | 853 | 830 | 698 | 258 |
3 | 1120 | 1058 | 897 | 372 |
4 | 1133 | 1084 | 920 | 385 |
5 | 1299 | 1238 | 1051 | 461 |
6 | 1299 | 1238 | 1051 | 467 |
7 | 1299 | 1238 | 1051 | 467 |
Harlech
| Size | Dim A | Dim B | Dim C | Dim D |
| 0 | 1018 | 1030 | 875 | 372 |
| 1 | 854 | 827 | 696 | 271 |
| 2 | 854 | 827 | 696 | 271 |
| 3 | 1080 | 1028 | 870 | 373 |
| 4 | 1146 | 1081 | 914 | 398 |
| 5 | 1249 | 1185 | 1002 | 449 |
| 6 | 1337 | 1400 | 1140 | 525 |
Harlech Mk 2
Size | Dim A | Dim B | Dim C | Dim D |
00 | 655 | 591 | 492 | 164 |
0 | 985 | 998 | 841 | 368 |
1 | 825 | 793 | 665 | 266 |
2 | 825 | 793 | 665 | 266 |
3 | 1057 | 1000 | 842 | 368 |
4 | 1118 | 1048 | 882 | 393 |
5 | 1220 | 1152 | 970 | 444 |
6 | 1220 | 1152 | 970 | 444 |
Compact 5000
Size | Dim A | Dim B | Dim C | Dim D |
0 | 706 | 692 | 579 | 215 |
1 | 830 | 798 | 668 | 266 |
2 | 830 | 798 | 668 | 266 |
3 | 1062 | 1002 | 842 | 368 |
Europa Grade 0-3
Size | Dim A | Dim B | Dim C | Dim D |
1 | 956 | 942 | 693 | 266 |
2 | 909 | 834 | 693 | 211 |
3 | 1158 | 1060 | 888 | 325 |
4 | 1189 | 1088 | 910 | 338 |
5 | 1353 | 1240 | 1042 | 414 |
6 | 1353 | 1240 | 1042 | 414 |
7 | 1353 | 1240 | 1042 | 414 |
Europa Grade 0-3 MK 2
Size | Dim A | Dim B | Dim C | Dim D |
1 | 863 | 852 | 712 | 250 |
2 | 847 | 791 | 655 | 200 |
3 | 1099 | 1018 | 849 | 314 |
4 | 1125 | 1044 | 871 | 327 |
5 | 1296 | 1197 | 1001 | 403 |
6 | 1296 | 1197 | 1001 | 403 |
7 | 1296 | 1197 | 1001 | 403 |